Beautiful smell & long lasting
Hi Emma, Thank you so much for leaving this lovely review! We're delighted to hear that you love its beautiful scent. Lizzie @ ARKIVE
My parcel was delivered smashed by Royal mail. I am currently awaiting a full refund from the Post office. A review not possible.
Hi Denise,
So sorry to hear your parcel arrived damaged. That’s definitely not the experience we aim for. Please drop us a line at info@arkiveheadcare.com and we can look into this for you.
Thanks for sharing your feedback, and we hope to make your next experience a much better one.
Team Arkive
This is Charles’ wife, Kate, writing. I rarely use hairspray but started recently as my fine hair had been getting a bit floppy. My husband heard about Arkive and bought me ‘The Veil’. Most hairspray hold is too firm for me and their perfume is too strong but I found Arkive’s ‘The Veil’ as light as was promised but, not only that, even if I went out when it was windy, my hairstyle seemed to bounce back afterwards. I could even run my fingers through my hair and it would re-settle as if just sprayed. This is all magic to me. I can’t imagine how the formula works but work it does. Also it has the lightest fragrance, totally non intrusive. Thank you Arkive, from a new very loyal customer.
Hi Kate,
Thank you so much for such a lovely review- great choice from Charles! We’re so happy The Veil is doing exactly what you needed and that it feels just right for your hair.
We always love welcoming new loyal customers to Arkive
Rosie @ ARKIVE
I’m so glad I purchased this set- I wear it every day! The scents are amazing- multi - layered, evolving and sophisticated. I even combine them! I choose my scents based on whether I want to be grounded, uplifted or joyous. Sadly ‘No one Elsie’ isn’t my cup of tea- only because I’m not a tomato plant fan - but that’s ok - as I gifted it to my mom! Love the other 3 and will buy the set again ❤️
Hi Helen,
Thank you so much for this amazing review- 5 stars no less! We’re so happy you’re loving all the scents and using them to match your mood, that’s exactly how we imagined they’d be enjoyed. I'm glad your Mom is a fan of No One Elsie and it found the right home!
Thanks again for taking the time to review us
Rosie @ ARKIVE
Good afternoon, I have ordered hundreds of items online and they have always worked until today. Now, the order with you is a disgrace. You are not in a position to sell products online. Rating 0 is worthless, it's been 2 months since my order and nothing has arrived
Thank you for taking the time to share your feedback, and please accept our apologies for the delivery issues you experienced.
Please rest assured that this matter has been dealt with internally, and we are committed to ensuring a much smoother experience moving forward.
Your satisfaction is very important to us, and we are so sorry for this experience. If there is anything further we can do to restore your confidence in our service, please don’t hesitate to get in touch!
Lizzie @ ARKIVE
i use dry shampoo a lot and i had such high expectations for this products, especially given all the hype on social media. Never used a more misleading product! The hair is left looking more dirty and tangled than before you used the shampoo. This product does a worse job than Baptiste and costs almost 3 times that.
Hi Sara,
Thank you so much for taking the time to share your feedback. We’re so sorry to hear that your experience with The Reset Dry Shampoo didn’t live up to expectations.
The Reset is designed to absorb excess oil, refresh style, and leave an invisible, non-powdery finish. It is consciously formulated to be gentle on the scalp and suitable for all hair types. However, we completely understand that not every product works the same way for everyone. We’d love to learn more about your hair type as there may be application tips that could help, or it could be that another product in our range might be better suited to your needs. Please drop us a message at info@arkiveheadcare.com and we can assist you further with this!
Lizzie @ ARKIVE
Absolutely love this product! My hair has never been this smooth!
Hi Laura,
Thank you for your lovely review! We are so happy to hear that you are loving The Good Calmer as much as we do!
Rosie @ ARKIVE
Very pleased with the product.
Hi Heather! Thank you for taking the time to leave a fab review. We are so happy to hear that you are pleased with this product! Lizzie @ARKIVE
Really pleased with my travel kit of hair care. Came in a cute zip up bag, with room for some other pieces of make up I needed to travel with .
Hi Alison,
We’re so glad you’re loving your travel kit! Thanks for our 5 star review!
Rosie @ ARKIVE
I’ll admit that I momentarily regretted buying this tester selection - but that’s entirely my own fault. No One Elsie is too beautiful for any other scent to compare to it.
I’ve never worn any perfume or scent, but this Christmas I took the notion that I wanted to treat myself to a nice perfume. I tested every scent I could find in Jo Malone, even promising myself that I’d buy one if I liked it, despite being on a very tight university student budget. But nothing ever clicked.
Then, as a longtime user of the hair primer and blow dry spray, I had an epiphany when I saw an Arkive advert on Instagram.
I don’t aspire to use cheap body sprays or popular perfumes. But at the same time, I’m not able to splurge on a £100+ Diptyque perfume (and, even when I was going to defy my budget, none of them really spoke to me…) Now that I’m in my early twenties and aspiring to a bit more luxury and sophistication, (but am not yet chic enough to be dousing myself in Chanel No 5 everyday!), Arkive fills the gap in the market perfectly.
The scents smell classy, unique, and expensive. The bottles are (mostly) inoffensive (but more on that later!) At £30, they’re affordable yet they still feel luxurious. And none of my friends have even heard of the brand, let alone used the perfume.
Since scent is so personal, these are just my own observations - not criticisms:
No One Elsie – It’s beautifully classy, perfectly feminine while remaining unique and sophisticated. I've just ordered a 50ml bottle and now consider it my signature scent. I also love that my hair and skin will match (I’m a bit pedantic that way).
Decorated Woods – I also really liked this one. It’s more masculine and woody, and helped me realise that my tastes lean in that direction. Sometimes I layer No One Elsie and Decorated Woods—the combination is gorgeous. I might even treat myself to a big bottle of it next pay day!
The Floral Scents – These weren’t for me. They felt like quite stereotypical floral scents—overpowering and a bit like something my Granny might wear (to my untrained nose!) I’m using them up at work but wouldn’t repurchase. That said, if you love sweet, feminine, floral scents, they might be perfect for you. I’ve just realised I’m not a floral girl!
The (ONE) Con:
My only issue is with the bottle design. Personally, I’m not a fan of the smiley face on the top of the bottle lids. It feels out of place with the brand’s affordable luxury feel. The scents are so sophisticated and the rest of the products’ packaging so classy that the smiley face seems at odds with that. I know it’s a small detail - and maybe you’ll call me a Karen - but I’m a minimalist and as a result a bit of a perfectionist who curates EVERYTHING. The smiley face just doesn’t feel cohesive with the brand image to me. However, it’s not a big enough con to dissuade me from repurchasing.
In summary, this set has provided a brilliant introduction to scent for me. I think it’s an ideal gift/treat for someone searching for something a bit more elevated than a “So…” body spray, without the price tag of a luxury brand. I’ll definitely be repurchasing—my new 50ml bottle of No One Elsie that is currently on the way proves that!
Hi Emma,
Thank you so much for taking the time to share such a thoughtful and detailed review – we loved reading your journey into fragrance! It’s brilliant to hear that No One Elsie has become your signature scent (and we totally get wanting your hair and skin to match!).
We’re also really happy that you’ve found Arkive to be the perfect balance between affordable luxury and individuality – that’s exactly what we aim for. Layering No One Elsie with Decorated Woods is such a good tip!
On your note about the smiley face detail, we really appreciate the honest feedback. It’s part of Adam’s playful creative touches, which we like to balance with our more elevated packaging and scent profiles. We’ll be sure to share your thoughts with our wider team as we’re always keen to hear feedback!
Thank you again for choosing Arkive and for the glowing recommendation!
Rosie @ ARKIVE
my particular favourite from my order is the blow dry spray which not only does a great job on my hair but also smells incredible. I have had so many compliments.
Hi there,
Thank you for taking the time to leave such a lovely review! We're so pleased to hear this
Rosie @ ARKIVE
Hi there, I was wondering if it provides heat protection? And if not do I add heat protection after applying this product? If it has heat protection its a 5 ⭐!
Hi Lolly,
Thanks for your review! All Arkive products help to lock in moisture and provide some heat protection thanks to the baobab oil and protein we use, but the only product currently with a dedicated heat protectant is The Prologue hair primer. These two are perfect to use together on freshly washed damp hair before adding heat! If you need any further recommendations or help with a hair care routine, just drop us an email!
Lizzie @ ARKIVE
Not sure if everyday is the product for my hair. Need to use quite a lot to get a desired clean and feel
Feels a bit hard on my hair, doesnt leave it feeling soft or smooth. Smell reminds me a bit of tea
Hi there,
Thanks for rating us!
If you'd like to, feel free to drop us an email or on our socials and we can see if we have any alternatives which may suit your hair better!
The Team @ ARKIVE
Bought and tried the limited edition fragrance.
Same great product and love the new scent. Hope if becomes a regular option.
Hi there,
Thank you for taking the time to leave a review, 5 stars no less!
We are so pleased to hear that you love the fragrance. We will definitely pass along your feedback to Adam and the team.
Rosie @ ARKIVE
Not enough conditioning for my hair, so I added The Good Calmer afterwards and that has helped my permed hair which is too dry….
Hi Janie,
Thank you for your feedback! We're sorry to hear the conditioner wasn't quite enough on its own, but we're glad The Good Calmer helped add the extra moisture your permed hair needs. I would recommend leaving the conditioner to sit for a few minutes before rinsing with cool water to provide more hydration.
We really appreciate you sharing your experience - If you ever need product recommendations, please get in touch!
Lizzie @ ARKIVE
Prompt delivery. No issues. Stunning box, bottle, scent. I’m just in awe of this perfume and want to repurchase it over and over. Learned about the brand from Lisa Eldridge gifting guide and Im just so happy.
Hi Alex,
So pleased to hear this! We are totally biased but we agree- such a unique scent!
Thanks again for leaving such an amazing review
Rosie @ ARKIVE
This is an excellent product for weaker hair. It also gives hair decent volume. Using this shampoo with additional supplements makes hair look healthy and shiny. The shampoo is really effective; small amounts would work like a charm.
I bought the discovery set, and for me, the standout fragrance is "No one Elsie" a lovely fresh rhubarb, tomato-y fragrance so reminiscent of greenhouses and gardens in the summer, which lasts.
I've been enjoying wearing it in January and February, and I think it will also be wonderful in the (hopefully) warmer months.
Thank you so much for taking the time to leave us a lovely review! We are so glad 'No one Elsie' transports you to summer, even in the colder months. Here's to wearing it in the sunshine soon! Lizzie @ ARKIVE
Really wanted to try a few products. Favourites are the conditioner and serum
Hi Mrs M,
Thanks for your lovely review! We couldn't agree more - it's a great way to discover new products and we're so glad you enjoyed the conditioner and serum. Let us know if you need any other recommendations—we’d love to help!
Lizzie @ ARKIVE
Truly lovely smell - definitely recommend!
Hi Georgios,
Thanks for your 5 star review! We are so happy to hear you love the Decorated Woods scent, thank you for your support!
Lizzie @ ARKIVE
The parcel came very quickly, and the packaging and presentation was lovely. But sadly, none of them were right for me at the moment.
Hi Susan,
Thank you for your feedback! We're glad you appreciated the packaging and speedy delivery, though we’re sorry to hear the fragrances aren't quite right for you. We'd love to assist you further with this, please drop us an email if you would like some help finding an ARKIVE product that is perfect for you!
Lizzie @ ARKIVE
Great product, especially for dark hair. Much better results than popular brands in Boots and more expensive from SpaceNK (I've tried a few!).
Hi Gee,
Thanks for your fabulous review! We're so happy to hear you're getting such great results!
Lizzie @ ARKIVE
I absolutely love it. I was having a lot of problems with usual dry shampoos making my scalp dry and itchy, and leaving my hair feeling horrible. I LOVE the Arkive dry shampoo, it makes my hair look amazing, gets rid of my greasy hair, and my hair feels like I've got nothing in it. I wash my hair every other day and use it on the inbetween days. I'm not sure if it would work on super greasy hair but it works really well on my day 2 oily hair. I wish they would make it in travel size to take on the go!
Hi Amy,
Thanks for your amazing review!
I have passed your feedback for a travel sized version to the team- great idea!
Rosie @ ARKIVE
Just love all of these products,
Hi Samantha,
Thanks so much for your lovely review of our products. We are so happy to hear this and hope you continue to enjoy them all!
Lizzie @ Team ARKIVE