Shipping

UK orders (over £25) - Free DPD Standard Shipping, or £12 DPD Next Day Delivery

 (when purchased before midday Monday -Thursday)

UK orders (under £25) -  £6.95 DPD Standard shipping or £12 DPD Next Day Delivery

(when purchased before midday Monday -Thursday)

EU orders - €11.95 DPD Standard International 

Bank Holidays may affect the dispatch and delivery of your order by up to two working days, please see your tracking information for your estimated delivery date

Do you offer free delivery?

Yes, we offer free standard delivery for all UK orders over £25.

What’s your return policy?

We offer a 30 day refund policy on all unopened and unused items. 

If you have bought from a retailer, please return your product to them directly. If you’re returning an item bought in store please bring proof of purchase.

For the full details on our returns policy check our terms of use.

If your item is damaged or not fit for use, then please let us know.

To process a return, pop us an email at hello@arkiveheadcare.com letting us know your name, address & order number and we’ll help you place the return. You will be refunded in full to your original form of payment. Unfortunately we will not refund postage costs. If you received any promotional or other discounts when you paid, any refund will only reflect the amount you actually paid.